Account & Data Deletion
Request deletion of your Zupet account and associated personal data.
Request account deletion
Complete the form below. When you submit it, your email app will open with a prepared deletion request to Zupet support.
What data is deleted
When your deletion request is approved, we permanently delete or anonymize account profile information, profile photos, pet profiles, service requests, responses, and related in-app activity linked to your account.
What data may be retained
Some limited data may be retained only when required for legal, accounting, fraud-prevention, or security purposes.
Retention period
Account data is deleted after request approval. Backup copies may be retained securely for up to 30 days before permanent removal.
Processing time
We aim to process all deletion requests within 30 days.